Support

Email: support@strut-app.com

Device requirements

• Requires an iPhone with iOS 17.4 or later.
• HealthKit and Family Controls features require a physical device (not supported in Simulator).

HealthKit (step counting)

• If you denied Health access: iOS Settings → Privacy & Security → Health → Strut → enable Steps.
• Strut reads your step count from Apple Health. Make sure your iPhone or Apple Watch is counting steps.
• Manually entered steps are not counted—only steps recorded automatically by your device.

Screen Time permissions

• Strut uses Apple's Screen Time / Family Controls to block apps.
• If blocking isn't working, check that you've granted Screen Time authorization in the app's onboarding flow.
• You can manage Screen Time settings in iOS Settings → Screen Time.

Subscriptions

• If you subscribed through the App Store: manage/cancel in iOS Settings → Apple ID → Subscriptions.
• If premium features are locked after an App Store purchase: open Strut and use Restore Purchases on the paywall.
• Refunds for App Store purchases are handled by Apple under App Store policies.

App blocking not working?

• Make sure you've selected apps to block in Settings → Blocked Apps.
• Verify Screen Time permissions are granted.
• Try removing and re-adding the apps you want to block.

Steps not counting?

• Check that HealthKit permissions are granted (see above).
• Verify your iPhone or Apple Watch is recording steps in the Health app.
• The wallet resets daily at midnight—your steps from yesterday won't carry over.